■ Delivery date and time
Standard shipping: Ships within 5-15 business days from the date of payment
Same-day delivery ▷ Scheduled to ship within 5 business days from the date of payment
If you purchase same-day delivery items and standard delivery items at the same time, your order will be shipped as soon as all items are available.
■Shipping fee: Regular shipping fee is 600 yen nationwide. Free shipping for purchases of 12,000 yen or more .
[About deferred payment]
・Paidy: Convenience store/bank payment
If you select Paidy on the payment method selection screen, you can pay in three installments with no fees .
*Depending on the payment method, you may be required to make payment before the product arrives. Please consider the product arrival time and the deadline for your payment method before purchasing. We cannot adjust the payment deadline, such as extending it.
We thoroughly inspect all products to ensure that we deliver genuine products to our customers.
In the unlikely event that the product is defective, we will promptly replace or refund your purchase.
Please contact us by selecting "Returns, Exchanges, and Cancellations" from the chat section and providing the following information:
・Purchaser's name ・Registered email address ・Order number starting with # (if known)
・Reason for return/exchange (if the item is defective, please be sure to attach a photo)
- A photo of the barcode on the product label
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