Shopping Guide (original)

Please note that our inventory is highly fluid and may be out of stock after an order is placed.

In the unlikely event that the product is out of stock or there is a shipping defect, we will contact you via chat.

① Regarding the period from order to delivery

After we confirm your payment, it will take approximately 7 to 15 business days (excluding weekends and holidays) for your order to be shipped.
*As of December 2022, shipping takes an average of 9 to 12 business days.
*Due to the current impact of the COVID-19 pandemic, it may take up to 10 more business days to ship your order. For more details, click here

To check the delivery status of your package, please contact us using the inquiry form .

*Examples of business days converted are as follows:
(e.g. Monday-Wednesday = 3 business days, Sunday-Tuesday = 2 business days)

◇ Order process Order → Confirm payment → Order → Ship overseas → Ship domestically → Delivery

*We do not accept orders or ship on Saturdays and Sundays.
*Shipping delays may occur due to reasons such as a busy warehouse or delivery delays caused by the delivery company.
* Normally, items will be shipped within 7-15 business days after payment, but shipping may be delayed by a few days depending on stock availability. Thank you for your understanding.

-When wearing, please check the attention tag and washing instructions before use.
-There may be slight individual differences in size and color.
-There may be slight variations in color and size depending on the production period.
-The color may vary slightly depending on the shooting location and your monitor environment.

Shipping fee <br>Shipping fee is 600 yen nationwide.
If you purchase products with a price of 8,000 yen or more (tax included), shipping is free nationwide.

(※ No additional charges will be incurred for Hokkaido, Okinawa, and some other remote islands.)
(※Please note that you cannot choose the delivery company.)

Delivery range <br>Delivery is only available within Japan.

We do not accept returns or size exchanges due to customer convenience.
If you receive a defective product, we may exchange it for the same product. (It may take some time to order the replacement product.)

Please note that we cannot accept exchanges if you do not contact us within 3 days of receiving the product.

If the item you wish to exchange is out of stock, we will proceed with the refund process via the method of payment used.

If you receive a different product than what you ordered, we will respond immediately.

If there is a problem with the product, please contact us via the inquiry form within 3 days of receiving the product to inquire about the product's condition.

Please fill in the following:

・Purchaser's name
・Registered email address
・Order number starting with #
・Reason for return/exchange (if the item is defective, please be sure to attach a photo)

After submitting your inquiry, we will reply to you, so please follow the instructions to proceed.

⑥Refunds due to our shop's circumstances

*If we are unable to refund your payment due to an error with the convenience store payment or other payment company, we may refund you by bank transfer.